Security and Protection

General

• Protecting your phone: a practical guideYour account lives on your phone. A set of settings worth reviewing, starting with the three that matter most.
• SIM swapping: what it is and how to protect your phone numberIf someone gains control of your phone number, they can receive messages sent to it. How the technique works, and what can help.
• Current scam tactics and how to protect your accountThe warning signs people were taught to look for no longer apply. What changed, and what helps.
• Reporting a security vulnerability (Responsible Disclosure)
• Why and how do I verify the email associated with my ARQ account?Verify your email to secure your account
• What is BC Protege+ and how does it protect your CPF?Understand everything you need about BC Protege+
• Official ARQ ChannelsAt ARQ, we aim to ensure you always have clarity on where to communicate with us safely.
• Stay safe: Common scam tactics on Social Media and how to protect your accountYour security is our top priority. We want to share some important information on common scam tactics we have detected and tips to help you stay protected against scammers.