Approvals let you decide which payments need an Admin's OK before they're sent. You set the rules for each Payment Ops member.
Which approval rules can I set?
Rule | How it works |
|---|---|
No approval required | The member can send payments without approval |
One admin approval | Every payment the member requests needs an Admin's approval |
One admin approval above a limit | The member can send freely up to a limit. Above it, payments need approval |
For the limit, you choose a cycle (daily, weekly, monthly or yearly), an amount per cycle and a single transaction limit. Limits are set in digital dollars (USDs).
Admins never need approval for their own payments.
How do I set or change the rule?
Click 'Team' in the left menu and select the member
Click the three dots (⋯) and select 'Edit'
Under 'Money movement permissions', choose the rule and limits
Click 'Save changes'
What happens when a payment needs approval?
The member clicks 'Send request for approval'. The payment shows as pending approval and isn't sent until an Admin approves it. We email Admins when a new request comes in.
When a Payment Ops member adds a new recipient, that also needs an Admin's approval.
How do I approve a request?
Click 'Tasks' in the left menu
Open the request and check the details
Click 'Approve' or 'Decline'
Enter the verification code we send to your email
Can the amount change at approval?
Yes. For payments in another currency, we use the exchange rate at the moment of approval, so the final amount may differ slightly from the request. We also check the balance again, so the payment fails if there isn't enough money.
Do you have questions?
If you need more information, contact us through:
💬 Platform's support chat.
📱 ARQ Business exclusive WhatsApp: +1-231-239-7666
📧 Email: business.support@arqfinance.com
Keep your company's payments under control on ARQ Business.
