Terms & Conditions (Global Account)

The following terms and conditions (hereinafter, the "Terms and Conditions") constitute the contractual agreement between the Pier 5, S.A. de C.V. (the "Company") and the User for the use of the Platform and, in general, any service offered by the Company.

By reviewing and accepting the following Terms and Conditions ("Personal"), or by accessing or using the product, you expressly acknowledge that you have read, understood, and fully accept the content of these Terms and Conditions.

These Terms and Conditions ("Personal") apply to the use of the "Personal" product available at www.arqfinance.com, which is part of the Platform.

The Company is a corporation incorporated under the laws of the United Mexican States ("Mexico"), with address at Paseo de la Reforma 296, piso 14, suite 1400, Colonia Juárez, Alcaldía Cuauhtémoc, C.P. 06600, Ciudad de México, México, and electronic address help.mx@arqfinance.com, or through the chat on the Platform during business hours from 9:00 a.m. to 5:00 p.m. (GMT-6 / Mexico City), Monday through Friday.

To learn how we handle personal data, related rights, and the use of cookies, please consult our Privacy Notice, available on the Platform.

1. Definitions

Capitalized terms shall have the meanings assigned to them below:

• "Privacy Notice": The privacy policy available on the Platform.

• "Content": Shall have the meaning attributed in Section 7 of these Terms and Conditions.

• "Company Account": The account or wallet opened by the Company in favor of the User pursuant to these Terms and Conditions.

• "Settlement Account": The account, in the name of the Company, denominated in Mexican pesos or US dollars, opened with Third-Party Partners, through which Users will settle — by sending Mexican pesos or dollars — the acquisition of Digital Dollars through the Platform.

• "User Account": The account held by the User at a domestic or foreign financial institution, through which the necessary funds will be transferred to settle purchases or sales of Digital Dollars instructed to the Company.

• "Virtual Assets": Cryptocurrencies or digital assets classified as stablecoins pursuant to Section 2 of these Terms and Conditions.

• "Company": Pier 5, S.A. de C.V.

• “México”: The United Mexican States.

• “Plataforma”:The website www.arqfinance.com, its subdomains, the mobile application, and all current or future web pages and platforms owned by the Company.

• "Reward" ("cashback" or "bonus"): A price reduction granted by the Company upon making a sale pursuant to a commercial agreement, accumulated by the Client — i.e., a volume discount — pursuant to these Terms and Conditions, including any credit card offered by the Company to its Users for that purpose.

• "Allied Third Parties": Any person involved in Digital Dollar transactions carried out between Users using the Company's technology.

• "Terms and Conditions": These Terms and Conditions, available on the Platform.

• "User": Any individual or legal entity that registers through the Platform.

• "Fees": Charges and costs that the Company will collect from the Client, as specified on the Platform.

• “Digital Dollars”: Digital asset that the Client acquires and holds through the Company in accordance with the corresponding terms and conditions, whose value is backed by U.S. dollars.

• “Digital Euros”: Digital asset that the Client acquires and holds through the Company in accordance with the corresponding terms and conditions, whose value is backed by euros.

2. Digital Assets

The User accepts and acknowledges that, for the purposes of these Terms and Conditions, stablecoin-type cryptocurrencies or digital assets shall be used, which are characterized by being linked to fiat currencies or other assets that support their value ("Virtual Assets"). These may be referred to as Digital Dollars or Digital Euros, as applicable (i.e., stablecoins backed by U.S. dollars and stablecoins backed by euros, respectively).

In light of the foregoing, it is clarified that stablecoins, being linked to other assets, exhibit lower volatility or, at least, greater price stability, although the Company does not guarantee such stability. Nevertheless, in order to ensure the greatest degree of security for the User, the User expressly authorizes the Company to convert their Digital Dollars or Digital Euros, as applicable, into fiat currencies or other assets when financial markets present disorderly, highly volatile, or adverse conditions, without such conversion constituting an obligation for the Company.

The Company informs the User that it is not the issuer of Digital Dollars or Digital Euros, as applicable, but merely a technology provider that enables their acquisition through their respective issuers and/or providers. The Company's technology identifies the best available supply and demand for Digital Dollars or Digital Euros, as applicable, for the benefit of the User in the transactions they wish to carry out.

3. Transactions

3.1. Purchase and Sale 

Through the use of the Platform, the User expressly instructs the Company to buy or sell Digital Dollars or Digital Euros, as applicable, upon completion of the corresponding payment, and expressly authorizes the Company to buy or sell, in the name of the User, the amount of Digital Dollars or Digital Euros, as applicable, corresponding to the amount of funds paid by the User.

In this regard, monetary funds will be received in the Settlement Account and will be reflected in the Company Account. Settlement of transactions will be carried out in the currency or asset denominated in currency accepted by the Company as requested by the User, at the equivalent value in Digital Dollars or Digital Euros, as applicable. If the settlement is denominated in US dollars or euros, as the case may be, the User must, if necessary, accept the terms and conditions of the Settlement Account administrator.

Any settlement of Digital Dollars or Digital Euros, as applicable, shall be processed through the Settlement Account and reflected in the User Account.

3.2. Transfers

Additionally, the User may instruct transfers of Digital Dollars or Digital Euros, as applicable, to other Company Accounts through the Platform and via Third-Party Partners. In this regard, the Company's participation is limited exclusively to the monitoring and recording of such transactions, independently of actions taken by Third-Party Partners.

3.3. Transaction Limits

The Company may, for the User’s information and where required by any Third-Party Partner, determine and apply certain operational parameters, conditions, restrictions, verification measures, and compliance requirements in connection with transactions involving Digital Dollars or Digital Euros, as applicable, in accordance with applicable law, its internal policies, and the criteria established by any relevant Third-Party Partner.

The Company may classify Users under different operational levels, profiles, or statuses, each of which may be subject to specific eligibility criteria, documentary requirements, transactional conditions, compliance controls, and due diligence measures, including, where applicable, the accreditation of the origin and legitimacy of funds.

Users who satisfy the requirements established by the Company for access to certain functionalities or services may carry out purchase transactions denominated in any currency accepted by the Company through the Settlement Account, subject at all times to the terms and conditions established by the Company and, where applicable, by any relevant Third-Party Partner.

The Company may also make available to its Users a credit card or any other financial or payment product, subject to the specific terms and conditions governing such product, which must be expressly accepted by the User as a condition for its issuance, activation, and use. The Company may require, at any time, the submission of such information and documentation as it deems necessary to comply with applicable legal and regulatory obligations, its internal policies, and the requirements established by any relevant Third-Party Partner.

3.4. Transaction Status

Through the Platform, the Company displays the status of transactions carried out in the Company Account, which shall include: (i) transaction type; (ii) transaction date; and (iii) balance in Digital Dollars or Digital Euros, as applicable.

3.5. Role of the Company

The Company's participation in transactions is strictly limited to providing the technology necessary to facilitate the User's transactions with Digital Dollars or Digital Euros, as applicable, in the best interest and convenience of the User, as well as reflecting such transactions with transparency and security.

In this regard, the Company is an information technology provider focused primarily on supporting the purchase and sale of Digital Dollars or Digital Euros, as applicable, through Third-Party Partners, who, among other operations, enable transactions with Virtual Assets. The Company does not engage in foreign exchange transactions, does not receive or manage public funds, does not grant or manage credit, and does not carry out operations that generate direct or contingent liabilities for the Company. The Company does not participate in the processing of transaction movements, nor does it offer investment, advisory, or other regulated services to its Users. The Company limits itself to providing the services described in these Terms and Conditions.

Transactions instructed by the User will be executed immediately upon instruction, regardless of the processing times of Third-Party Partners and the financial institution where the User holds their User Account.

The Company may, at its sole discretion, grant Rewards or bonuses to Users who activate the corresponding option on the Platform; such Rewards are cumulative. The Company may modify, at any time, the conditions governing Rewards or bonuses, pursuant to the modifications section of these Terms and Conditions.

3.6. No Discrimination

The Company does not deny or condition its services based on gender, nationality, ethnicity, sexual preference, religion, political affiliation, disability, or any other reason. The Company does not tolerate any discriminatory practices and will act accordingly.

3.7. Costs and Fees

Fees apply as established on the Platform under the "Costs and Fees" section. When the service is provided, the User agrees to pay the corresponding Fee, which will be automatically deducted from the Company Account and may occasionally vary; in such case, the Company will notify the User.

In all cases, the Company will issue Digital Tax Receipts (CFDI), i.e., electronic invoices, for the corresponding income, as well as for any refunds, discounts, or bonuses applied.

4. Platform

4.1. Permitted Uses

The User undertakes to use the Platform lawfully, in good faith, and in compliance with these Terms and Conditions, following the guidelines below:

1. Enter the information and documentation necessary to carry out transactions.

2. Request a Company Account.

3. Instruct transactions with Digital Dollars or Digital Euros, as applicable, in accordance with these Terms and Conditions.

4. Consult, in real time, the status of the transactions referred to in these Terms and Conditions.

5. Consult  the Settlement Account in the corresponding currency.

6. Use any number or data assigned to the User pursuant to the Company's services.

7. Request  changes to the User Account or the credit card.

8. Receive all types of notifications, promotions, alerts, and other relevant communications.

4.2. Prohibited Uses 

Any fraudulent, abusive, or bad-faith use of the Platform is expressly prohibited. The User is solely responsible for their use of the Platform. Without limiting the foregoing, the User acknowledges and agrees that the following constitute prohibited uses of the Platform, and therefore must refrain from engaging, directly or indirectly, in any of the following conduct:

1. Using the Platform in any manner for unlawful purposes.

2. Uploading, publishing, transmitting, or using by any means unauthorized, unwanted, malicious, corrupt, harmful, or prohibited content; whether it infringes intellectual property rights; is confidential; illegal, threatening, hate-inciting, defamatory, discriminatory, vulgar, or obscene; or violates human rights or human dignity, without the express written consent of the Company.

3. Modifying, destroying, interfering with, obstructing, or deleting, without authorization, any content, service, user, user type, interaction, permission, authorization, process, exchange, information, communication, or any flow within the Platform.

4. Collecting, capturing, diverting, compiling, transmitting, modifying, storing, deleting, or manipulating in any way personal information or any other data about any User without due authorization.

5. Accessing information not directed to or authorized for the User, or accessing servers or accounts to which the User is not authorized.

6. Reproducing, duplicating, copying, using, distributing, selling, reselling, or exploiting in any manner, for commercial, speculative, profit-seeking, or other beneficial purposes, the Platform and its services without authorization.

7. Attempting to decipher, compile, decompile, or disassemble any software or hardware that forms part of or is related to the Platform.

8. Violating or attempting to violate the security measures and/or security of the Company; testing or attempting to test vulnerabilities of the system or network.

9. Including or placing false, inaccurate, incomplete, or misleading information on the Platform that may cause error.

10. Disclosing or sharing passwords, keys, access credentials, or other means that allow access to non-public areas of the Platform or services offered by the Company with third parties, or using such credentials for unauthorized purposes.

The User acknowledges and agrees that engaging in any of the above prohibitions may result in legal liability.

4.3. Links

The Platform may contain links or hyperlinks that redirect to other independent or third-party websites, applications, or platforms. The User agrees that the Company has no control over such sites and therefore releases the Company from any liability regarding the content or services provided through such links, as well as for any damage or loss caused by or in connection with the use of third-party links.

4.4. Capacity

The User acknowledges and agrees, upon accessing the Platform, that they are of legal age and have the legal capacity to enter into these Terms and Conditions and to be legally bound by the services offered through the Platform. Services will only be provided to adults with legal capacity and, if acting through a legal representative, duly authorized to do so.

Actions taken without due representation shall bind the person who performed them. In the case of minors, parents, guardians, or those exercising parental authority shall be responsible for such actions, and such actions shall be considered performed by them in the exercise of their legal representation.

The Company reserves the right to verify the accuracy of any information provided by the User and to deny its services to prevent harm, without prejudice to any liability that may arise for those acting in contravention of these Terms and Conditions.

4.5. Content and Continuity

The Company reserves the right to modify, suspend, or remove, at any time and on a temporary or permanent basis, the Platform, its services, or any part thereof, including content, without prior notice. The User acknowledges that the Platform may experience interruptions or errors. The User agrees that the Company shall not be liable for any modification, suspension, interruption, or error of the Platform.

The Company will endeavor, whenever possible, to provide timely notice through the Platform if a suspension or interruption is foreseeable and measurable.

The Company does not guarantee the accuracy, reliability, suitability, or content of the results provided by the Platform, except for what is owned by the Platform itself. Any third-party content must be verified and monitored by such third parties, who shall be solely responsible.

If there is any potential impact on the User's rights due to these causes, and if it is foreseeable at the sole discretion of the Company, the Company may notify the affected parties by any means, with notification through the Platform being sufficient.

4.6. Security

Security is very important to the Company, and the best way to protect the Company Account is by enabling two-factor authentication (2FA). Please configure it. You are solely responsible for maintaining the security of the Company Account. Accordingly, you are responsible for taking all reasonable and appropriate measures to keep confidential and secure the username, user ID, password, credentials, as well as any personal identification and mobile device unlock codes used to access the Platform.

5. Payment Processing Services

• The Company or its affiliate ("Company Affiliate") may facilitate payment instructions from entities or individuals seeking to engage the User (collectively, "Employers" and, individually, an "Employer") to provide services to the Employer ("User Services"), or facilitate payments from such Employers to Users for User Services by processing payment instructions from both Employers and Users ("Payment Processing Services"). In the event that the Company Affiliate decides to provide Payment Processing Services, the User must accept the agreement with the Employer (Contractor Agreement), which will govern the relationship between the User and the Employer.

• To access certain Payment Processing Services, the User must designate an account ("Linked Account") to receive payments from the Employer. The Company Affiliate may access the User's Linked Account and any information related to such account, and may use such information for any purpose, subject to the Company Affiliate's Privacy Notice and applicable law. The User authorizes the Company and the Company Affiliate to disclose such information to the Employer, who may credit the Linked Account for payments due under the Contractor Agreement. In the event of an error in the processing of an electronic debit, the User authorizes the Company Affiliate, the Employer, and any payment processor to correct the error by issuing an electronic credit or debit to the Linked Account for the amount of the error, on or after the date of the error. The User understands that this authorization will remain in effect and irrevocable, unless the User provides at least three (3) business days' notice of their intention to revoke it. The Company may also cancel this authorization for any reason. The Company may terminate Payment Processing Services if the User does not grant the necessary authorizations pursuant to this document. The User is responsible for all collection costs and damages if they fail to pay in full the amounts owed when due. The User is solely responsible for any charges or fees arising from overdrafts or rejected transactions. The User acknowledges and agrees that all payment information, including that related to the Linked Account, is accurate, current, and complete, and represents and warrants that they have the legal right to use such account.

• Notwithstanding any provision to the contrary, neither the Company nor the Company Affiliate shall make payments due under the Contractor Agreement nor be liable for the Employer's obligations to pay the Contractor under such agreement. The Employer shall be responsible for remitting to the User the payments due under the Contractor Agreement, subject to the terms of such agreement. Notwithstanding any contrary provision herein, the User hereby designates the Company Affiliate to issue payment instructions to the Employer, the Employer's financial institution, the financial institution maintaining the Linked Account, and any payment processor used to make a payment pursuant hereto.

6. Banking Products

The Company Affiliate may also facilitate the User's access to banking services, including deposit accounts, provided by the Company Affiliate's partner bank ("Bank" and such banking services, "Banking Products"). The use of Banking Products is subject to independent eligibility criteria and the Bank's agreement governing such Banking Products (the "Banking Agreement"). The Company Affiliate makes no representation or warranty that the Bank will approve or continue to provide the User with a Banking Product. The Bank may deny, suspend, or cancel access to Banking Products in accordance with the terms of the Banking Agreement. In the event of a conflict between the Banking Agreement and these Terms and Conditions, the Banking Agreement shall prevail with respect to the related Banking Products. Banking Products are not offered by our Company Affiliate, but by the Bank. The Company Affiliate's services may be provided to the User to help them view, manage, and access their Banking Products. Banking Products are made available by the Bank in collaboration with us. The Company Affiliate operates software that allows Users to access the Bank's services but does not provide banking or money transmission services. All banking, lending, and money transmission services are provided by the Bank. The User agrees that the Company Affiliate and the Bank are authorized to act on transaction instructions or other instructions received using the User's ID and password, and agrees that any action taken under such ID and password will have the same effect as a signature authorizing the transaction or other action. Subject to applicable law, the Company Affiliate reserves the right to deny transactions or other actions authorized by the User without prior notice.

7. Intellectual and Industrial Property

The User acknowledges that the Platform, its channels, the services, all underlying technology used in connection with the Platform and the services, as well as all software, databases, codes, developments, hardware, materials, information, communications, texts, graphics, links, functionalities, domains, illustrations, animations, audio, videos, photographs, trademarks, patents, logos, trade names, among others (collectively, the "Content") available on the Platform, are the property of the Company or of third parties who have licensed or authorized the Company for their use. Therefore, both the Platform and the Content are protected by intellectual and industrial property rights pursuant to applicable law.

By using the Platform and accepting these Terms and Conditions, the Company grants the User a non-exclusive, limited, revocable, and non-transferable license to access the services and use the Platform, without granting any additional rights beyond those expressly conferred.

Any form of reproduction, distribution, modification, public communication, transformation, or any other act of exploitation, with or without commercial purposes, of the Platform and the Content is prohibited without the prior express consent of the Company. Accordingly, the Company reserves all intellectual and industrial property rights over the Platform and the Content. Under no circumstances shall access to the site, downloading of the mobile application, or browsing or use of the Platform constitute or imply any assignment of intellectual or industrial property rights by the Company.

8. Limitation of Liability

8.1. Acceptance of Risk

The User acknowledges and agrees that access to the Platform and use of our services is at their own risk. Accordingly, the User acknowledges that neither the Company nor its shareholders, directors, or employees shall be liable for damages or losses that may arise from: (i) the use or inability to access or use the Platform; (ii) suspensions, modifications, interruptions, or errors of the Platform; or (iii) in general, data loss, failures, or any other problem arising from the Platform. Therefore, it is recommended and advised to make a local backup of any information generated on the Platform.

8.2. Lawful Origin of Funds

The User acknowledges, accepts, and warrants that, when contracting any service and making any payment, they use funds whose origin they know, can identify, and come from lawful sources, and that are not linked to or associated with unlawful activities or with persons involved in such activities.

8.3. Suspension and Termination

The Company reserves the right, at any time, to suspend or terminate any service provided to the User upon becoming aware of any breach of these Terms and Conditions, without prior notice and without liability to the Company.

Likewise, we reserve the right, at our sole discretion, to refuse or cancel any of our services and/or access to the Platform for legitimate reasons, including but not limited to:

• If we have reason to believe that your activities or use of the Services may be illegal;

• If we could suffer tax or economic harm due to your activities on or through the service; or

• If we consider that you have used the service in a manner that violates any of these Terms and Conditions, at our sole discretion.

If you decide to close the Company Account, we will consider the account closed once you have submitted the request and all funds have been withdrawn from it. You may not close the Company Account if we determine, at our sole discretion, that such action is being taken to evade a court order, legal or regulatory investigation, or to avoid payment of any amount owed to the Company.

In the event that the Company Account is cancelled, we reserve the right to retain registration information even after closure, for regulatory and compliance reasons. For more information, please review our Privacy Notice.

9. Representations, Warranties, and Indemnification

9.1. Representations and Warranties

The User agrees, represents, and commits to:

1. Ensure that all information, declarations and documentation provided is authentic, accurate, complete, truthful, up-to-date, and corresponds to reality. The User is obligated to update their information immediately in the event of any change or upon detecting any error, in order to maintain the information as stipulated.

2. Have sufficient legal capacity and, if acting on behalf of third parties, be duly authorized to contract and be bound pursuant to these Terms and Conditions and to contract our services.

3. Accept that the acquisition of any of our services, as well as the use of the Platform, implies the acceptance, knowledge, understanding, and compliance with these Terms and Conditions.

4. In the event that enhanced due diligence is required, declare that the funds come from lawful activities in accordance with applicable regulations. The User will not allow third parties to make deposits with funds derived from unlawful activities — as contemplated in the criminal code or any applicable regulation in the jurisdiction where the Company operates — nor will they carry out transactions for such purposes or in favor of persons linked to them.

5. Authorize the termination of any agreement, transaction, or contract entered into with the Company in the event of a breach of any provision contained herein, releasing the Company from all liability arising from incorrect, false, or inaccurate information provided, or from non-compliance with these Terms and Conditions.

10. Indemnification

The User agrees to indemnify and hold harmless the Company and its shareholders from any claim, demand, action, expense, professional fees, or cost arising as a result of the breach and/or violation of these Terms and Conditions. In the event that the Company and/or its shareholders are held liable or affected as a result of conduct by the User that violates these Terms and Conditions, the User shall pay the Company, immediately and upon request, the amounts corresponding to any judgment, resolution, determination, or agreement.

Controlling Beneficiary Declaration for Natural Persons

11. General Provisions

11.1. Term

These Terms and Conditions are binding on all Users who visit and/or use the Platform or contract any of the services.

11.2. Assignment

The User may not assign this agreement, nor the rights and obligations arising from their use and/or contracting of services, without the prior written consent of the Company.

11.3. Acceptance by Use

By entering or accessing the Platform and/or using its tools, features, or services; registering as a User; collaborating in any manner; or viewing any text, graphic, or video through any technological means — whether a computer, mobile phone, tablet, or other similar or analogous device — the User confirms that they have read, understood, and expressly accept, without limitation, these Terms and Conditions. If the User does not fully agree with these Terms and Conditions, they must refrain from accessing the Platform and using any of our services.

11.4. Modifications

The Company reserves the right to make any modification, addition, or substitution to these Terms and Conditions by publishing the modified, supplemented, or replaced terms on the Platform. Any change shall take effect from the moment of its publication on the Platform.

11.5. Availability

These Terms and Conditions will always be available to the User on the Platform for consultation.

11.6. Prevalence in Case of Conflict

The provisions contained in these Terms and Conditions are binding on the parties. In the event of a conflict between the terms and conditions required for the desired contract and these Terms and Conditions, the former shall prevail for transactions related to Digital Dollars, and the latter for the Company's services, always seeking to better protect the interests of the User.

11.7. Headings and Titles

The headings of these Terms and Conditions have been included solely for convenience of reference and do not affect the meaning or interpretation thereof.

11.8. Severability

To the extent possible, the provisions of these Terms and Conditions shall be interpreted in a manner that maintains their validity under applicable law. However, if any provision is deemed invalid or prohibited under applicable law, such provision shall be considered invalid without affecting the validity of the remaining provisions, which shall continue in full force and effect.

The invalid provision shall be applied to the greatest extent permitted by law, prioritizing interpretations that avoid harm to the Company and prevent conflicts between Users, in good faith.

11.9. Entire Agreement

This agreement constitutes the entire agreement between the User and the Company, without prejudice to other documents, agreements, terms, and conditions that may be required.

11. USDc Earnings Account

Company may offer, to eligible Users, a product called the “USDc Earnings Account,” through which the User may earn Rewards on the eligible balance of certain Virtual Assets held in the User’s account, in accordance with the terms and conditions set out in Annex A to these Terms and Conditions (the “USDc Earnings Account Terms”).

The USDc Earnings Account Terms are incorporated herein by reference and form an integral and inseparable part of these Terms and Conditions. In the event of any conflict between the provisions of Annex A and the other provisions of these Terms and Conditions, the provisions of Annex A shall prevail with respect to matters specifically relating to the USDc Earnings Account.

Enrollment in the USDc Earnings Account is optional and is conditioned upon the User’s reading, understanding, and express acceptance of Annex A.

12. Applicable Law and Jurisdiction

The Company does not guarantee that the content is appropriate or available for use in other jurisdictions. Unless governed by terms and conditions other than these, if the User accesses the Platform from outside Mexico, they do so at their own risk and are responsible for complying with the laws applicable in their jurisdiction, as well as the laws in force in Mexico.

These Terms and Conditions and any activity related to the use of the Platform and the services shall be governed by the laws applicable in Mexico City, Mexico, without applying — unless special legal provisions on conflicts of laws so require — any other legal system.

In the event of any dispute or claim arising from the interpretation of these Terms and Conditions or the use and/or access to the Platform and the services, the User agrees to submit to the jurisdiction of the competent courts and judges located in Mexico City, Mexico, expressly waiving any other jurisdiction that may correspond to them by reason of their domicile, nationality, or any other cause.

ANNEX A

USDc Earnings Account Terms

These terms (this “Annex”) set out the terms and conditions applicable to the USDc Earnings Account (the “Product”) and apply to the User’s use of the Product available through the Platform. This Annex forms an integral and inseparable part of these Terms and Conditions and is incorporated herein by reference, as provided in Section 11 above.

BY ACCEPTING, ACCESSING, OR USING THE PRODUCT, THE USER ACKNOWLEDGES THAT THE USER HAS FULLY READ, UNDERSTOOD, AND AGREED TO ALL OF THE PROVISIONS SET OUT IN THIS ANNEX, IN ADDITION TO THE REMAINDER OF THESE TERMS AND CONDITIONS AND THE PRIVACY NOTICE.

BY USING THE PRODUCT, THE USER ACKNOWLEDGES AND AGREES THAT THE COMPANY MAY RELY ON, DELEGATE TO, OR OTHERWISE INVOLVE OTHER COMPANIES WITHIN ITS CORPORATE GROUP TO OPERATE, SUPPORT, OR PERFORM ANY ACTIVITY RELATED TO THE GENERATION, MANAGEMENT, OR DISTRIBUTION OF USDc REWARDS. THE USER EXPRESSLY AUTHORIZES THE COMPANY AND ITS AFFILIATED ENTITIES TO HANDLE ANY NECESSARY OPERATIONS FOR THIS PURPOSE, SUBJECT TO APPLICABLE LAW AND THESE TERMS AND CONDITIONS.

For purposes of this Annex, “USDc Reward” means the reward earned under the Mechanism described in Section 2 of this Annex, as distinct from the “Reward” (cashback/bonus) defined in Section 1 of these Terms and Conditions. All other capitalized terms used in this Annex and not otherwise defined herein shall have the meaning assigned to them in the remainder of these Terms and Conditions.

1. The Product

The USDc Earnings Account is a product that allows certain eligible Users, enrolled in the USDc Earnings Account, to earn USDc Rewards for the eligible Virtual Assets held in their account (the “Product”).

At the Company’s sole discretion, once the User meets all requirements to use the Product in accordance with the Sections below, the User may start earning certain USDc Rewards over the eligible balance of certain Virtual Assets held in the User’s account under the specifications, eligibility criteria, risks and legal and other conditions for the specific Virtual Assets and USDc Rewards (the “Mechanism”). The Mechanism involves certain risks, which the User must agree to and accept in order to earn the relevant USDc Rewards.

Different specifications, risks and legal and other conditions may be applicable for different types of Virtual Assets or USDc Rewards. The eligible Virtual Assets, as well as the Mechanism and amount of USDc Rewards applicable to the Product, will be determined from time to time and at the Company’s sole discretion.

Once the User clears all the requirements, steps and registrations required to use the Product, including any applicable to any specific Virtual Asset or USDc Rewards Mechanism, the eligible Virtual Assets in the User’s account (the “USDc Earnings Account Balance”) will be subject to earn a specific amount of eligible Virtual Assets (the “USDc Rewards”) in the manner and under the conditions set forth in these Terms and Conditions and those that will be communicated to the User through the Platform.

The USDc Rewards, applicable Mechanism to generate those, their amount, the way they are distributed and/or any other related characteristic may vary from time to time as determined solely by the Company and communicated to the User through the Platform. For further clarity, the Mechanism (for generating USDc Rewards) may vary from time to time and will be communicated to the User through the Platform.

The User can unenroll from the USDc Earnings Account at any time following the process reflected under the Sections below.

The User expressly acknowledges and recognizes that the USDc Rewards rate, Mechanism of calculation, time of payment or other features of the USDc Earnings Account may vary from time to time, as the case may be, because of circumstances beyond the Company’s control, such as third-party actions (or the lack of those), changes in the way funds are allocated, changes in the rewards rates of the different platforms, protocols and partners with which the Company operates to generate the USDc Reward, and for any other reasons. USDc Rewards may also vary depending on the Mechanism and different circumstances as determined by the Company, such as the amount of eligible Virtual Assets held in the User’s account.

The process for redeeming earned USDc Rewards is the following: USDc Rewards on the User’s USDc Earnings Account accrue daily using an actual/365 day-count convention (i.e., assuming a 365-day year). The applicable annual rate is determined by the Company and may be modified at any time at the Company’s sole discretion. At a cutoff time established by the Company — which may be revised periodically without prior notice — the Company will calculate the User’s average account balance for the preceding 24-hour period. The User’s daily USDc Reward will be computed based on that average balance and the applicable annual rate, and will be credited to the User’s USDc Earnings Account once per day. All credits are subject to any limitations, adjustments, or other conditions determined by the Company.

The User expressly agrees and recognizes that the Product can be subject to changes or limitations at any moment, all of the foregoing in accordance with regulation applicable to the Company, the applicable Mechanism, the USDc Rewards and/or any event that may impact a specific Virtual Asset’s eligibility for the Product; its required minimum balance or, in general, any of the conditions of the Product, including, without limitation, regarding the legality, issuance, distribution, calculation, taxability, risk profile, assignability and any other feature of the USDc Rewards and any other rewards or ancillary asset of any asset eligible for the Product and/or others.

The User understands and agrees that, to use the Product, the User (or the Company) may be required to share certain additional information necessary for using the Product; and that information may be shared with and/or stored by third parties only for purposes related to the Product in accordance with these Terms and Conditions.

Some other specific conditions of the Product, including any minimum or maximum required balance, type of Virtual Asset, rate or formula or calculation, time of generation, time of payment, type of term, possibility and conditions of compounding, allowed or restricted jurisdictions, level of account required, etc., including such as applicable only to a specific Mechanism, will be available to the User, and the User will be informed of such conditions, and it will be necessary for the User to acknowledge and agree, when applicable, to such conditions in order to earn USDc Rewards. The User agrees that such conditions may vary from time to time, as a consequence of market conditions, determinations of third parties, regulatory events, the Company’s risk assessment, etc.

All information related to the USDc Rewards, the USDc Earnings Account Balance, and the Product will be available to every User enrolled in the Product, through the Privacy Notice, this Annex, and the Platform.

2. USDc Rewards

The USDc Rewards are designed to be sourced by the Company for the Product by: (i) own funds; (ii) third-party providers, which could include, but are not limited to, protocols, money market funds and other investment vehicles with certain allocations which could include, but are not limited to, U.S. Treasury Bills; and (iii) a mix of any or all of the above. The User’s authorization for use of the Product implies that the Company (without limitation to the Sections below) may: (1) allocate a portion of, or the whole position of, the User’s Virtual Assets with third-party providers, and the Company will not be liable for any event that may affect any of the Virtual Assets, those parties and/or platforms, or their actions (or the lack thereof) that are not under the Company’s control; and/or (2) receive ownership and legal title from the User’s transfer of eligible Virtual Assets, with the right to receive such assets and the corresponding USDc Rewards under the terms specified in these Terms and Conditions and the Platform, the Company being entitled, on its own behalf, to allocate those funds with third-party providers and/or other third parties that have business relationships with the Company, and to convert, trade, withdraw and generally dispose of those Virtual Assets on its own behalf.

The Company, at its own discretion, may allocate eligible Virtual Assets to third-party providers. These instruments are issued by selected counterparties, but their use may still involve liquidity and market risks. By enrolling, the User authorizes the Company to transfer or manage such assets as needed to execute this investment Mechanism. Returns are not guaranteed, and USDc Rewards may vary based on market conditions and third-party performance. The User is responsible for all tax and regulatory obligations arising from the use of this Product.

3. Power of Attorney / Assignment of Virtual Assets

The User understands, agrees and acknowledges that, to generate the USDc Rewards under the Mechanism described in Section 2 above, this Section will apply as follows: (1) the Company may need to perform several operations in relation to the Virtual Assets attributed to the User on the Platform, including, without limitation, transferring, delegating, moving, reallocating, sending, and accruing the Virtual Assets in the User’s account to third parties. Because of this, the User grants the Company an unconditional special power of attorney to operate, without limitation, with the Virtual Assets in the User’s account with the Company, to perform all the operations mentioned above and all operations necessary to generate the USDc Rewards, subject only to the Product; and/or (2) by interacting with the Platform and selecting the Product to earn USDc Rewards under this Mechanism, the User agrees to enter into an agreement to transfer full rights and ownership of the User’s Virtual Assets held in the User’s account to the Company, and grants the Company title, ownership and all rights to such Virtual Assets for as long as the Product is offered. Therefore, the Company will have all rights over the Virtual Assets and will be free to use or dispose of them.

The User agrees and acknowledges that the provisions contained in this Annex constitute acceptance of such assignment of rights and title to the Virtual Assets between the User and the Company, and the User’s further acceptance of and interaction with the Platform to earn USDc Rewards through this Mechanism implies acceptance of a specific assignment of rights and ownership under the conditions of these Terms and Conditions and the Platform.

By accepting this Annex to earn USDc Rewards through this Mechanism, the Virtual Assets may be received by the Company, may become the Company’s property, and the User will immediately start accruing USDc Rewards on such Virtual Assets in accordance with the terms hereof. The Company reserves the right to reject entry into any transaction, to terminate it at any moment, or to request from the User any further action required to give further legal form to the transfer of property over the Virtual Assets, if required.

The User recognizes that, despite the Company’s use of the assigned Virtual Assets, if applicable, the Company could have certain obligations to the User under this Annex, and the User shall have no right to direct, seek relief, injunction or other measures against the Company or any third party regarding such Virtual Assets for as long as said relationship exists.

The User agrees and acknowledges that, in the event of any breach of this Annex, or of any specific transaction under this Mechanism, the User’s sole and exclusive remedy shall be as defined in these Terms and Conditions, and under no circumstances shall the User have any right to claim or join in litigation against any third party used by the Company for the generation of USDc Rewards.

The Company may need to perform several operations in relation to the Virtual Assets received, including, without limitation, transferring, delegating, moving, reallocating, converting, withdrawing, sending, and accruing said Virtual Assets to third parties.

The User may terminate any transaction with the Company, provided that the conditions under this Annex and those provided on the Platform are met. The Company will then return the respective Virtual Assets and deliver any USDc Rewards accrued.

4. Eligibility

To be eligible to use the Product, each account holder must meet the following requirements.

Natural Person: (1) Be a natural person who has attained the age of eighteen (18) years and maintains an account that has been properly registered and successfully verified on the Platform, pursuant to these Terms and Conditions. (2) Be a resident of a country other than the Prohibited Jurisdictions, as determined from time to time by the Company. (3) Be a resident of a country that is not subject to regulatory or other restrictions that prevent the offering of the Product. (4) Have read and accepted this Annex, as well as the remainder of these Terms and Conditions, which are incorporated herein by reference. (5) Not be deemed ineligible by the Company under its applicable internal processes and policies.

Entity: (1) Be a legal entity duly incorporated and validly existing under the laws of its jurisdiction of incorporation, with a registered and verified account on the Platform, in accordance with these Terms and Conditions. (2) Be incorporated in, and a resident of, a country other than the Prohibited Jurisdictions, as determined from time to time by the Company. (3) Be incorporated in, and a resident of, a country that is not subject to regulatory or other restrictions that prevent the offering of the Product. (4) Have read and accepted this Annex, as well as the remainder of these Terms and Conditions, each of which is incorporated herein by reference. (5) Not be deemed ineligible by the Company under its applicable internal processes and policies.

If the User’s use of the Product or the accrual of USDc Rewards becomes unlawful for the User, the User must immediately suspend and terminate use of the Product and must unenroll from the Product, following the procedure established in this Annex.

The Company reserves the right to choose, enable, suspend, restrict, or deny any User from using the Product. The Company reserves the right to withdraw, void or cancel any invitation or enrollment of a User in the Product, at the Company’s own discretion and/or based on any risk or regulatory restrictions imposed on it by Applicable Law or by its own assessment.

By accepting this Annex, the User acknowledges and agrees that the Product is only intended to serve as a rewards program established by the Company for the benefit of certain Users, and, therefore, the Product, the USDc Rewards, or any part of them, or any of the Company’s efforts or determinations towards those, are not and shall not be deemed under any circumstance to be offered as part of a banking service, depositary institution, investment fund or activity, including, but not limited to, any deposit, loan, credit, investment and/or interest account activities, products, or services.

The User acknowledges and agrees that, if the User’s account is suspended or terminated, the Company may temporarily or permanently suspend or terminate any access to the Product, the corresponding Virtual Assets and/or any USDc Rewards.

The Company reserves its right to grant preferential USDc Rewards on other terms to certain Users as part of marketing campaigns, market analysis, or otherwise, upon its sole and absolute discretion.

5. Special Representations and Warranties

The User acknowledges and agrees that the User is solely responsible for determining and paying any taxes the User may owe as a result of enrollment in and use of the Product, and for reporting the User’s own taxes to the competent authorities.

The User acknowledges and agrees that the Company does not offer, intend to offer, purport to offer, and is not required to provide any legal, investment, financial or any other similar service or advice, including tax advice, and that the User should consult the User’s own legal, financial, tax or other professional advisor prior to enrolling in and using the Product and/or the Mechanism.

The User acknowledges and agrees that the Company may be required to share any or all information required in relation to the Product, the USDc Rewards, and their use by the User, including their amount and type, in accordance with Applicable Law or in connection with a request from any authority.

In the case of the Mechanism described above, the User acknowledges and agrees that the Company is not responsible for any third-party actions (or the lack thereof); therefore, the Company will not be liable in any manner whatsoever for any loss, suspension, limitation, termination or otherwise, when caused by any actions or omissions of any third party.

The User acknowledges, understands and agrees to the risks associated with the use of the Product, including the potential loss of Virtual Assets, including those referred to in the USDc Earnings Account Risk Disclosure.

6. Unenroll from the Product

If the User wishes to unenroll from the Product, the User may do so from the Platform by following the steps provided. Once the confirmation prompt has been accepted, the process will be completed, and the User will be deemed no longer a user of the USDc Earnings Account. The User waives the User’s rights over any accrued, non-deposited USDc Rewards and will stop earning any future USDc Rewards.

The User recognizes that, once this process is completed, the User will not have any right to earn any USDc Rewards on the User’s account or to use or participate in the Product in any way. The User also recognizes that the fact that the User had access to the Product before does not mean that the User will have access to it again, and that if access to the Product is granted again, the conditions, terms, USDc Rewards and, in general, the characteristics of the Product may be materially different from those the User had before unenrolling.

7. Suspension or Termination

In case of termination of the User’s account, termination will be performed in accordance with the Suspension or Termination rules defined by the Company from time to time. Any asset not accrued and sent as a USDc Reward to the User’s account at the moment of termination will cease to exist, and any and all instructions or dealings related to the Product will be considered void.

The User expressly acknowledges and agrees that, in addition to the reasons contained in these Terms and Conditions, the User’s account may be suspended or terminated if the Company has reason to believe or suspect that the User is in breach of this Annex or other legal obligations.

8. Risk Disclosure

Utilizing the Product can expose the User to several risks. Using the Product, and being considered eligible to use it, requires the User to have read, understood and accepted, among other documents, the Privacy Notice, which includes risk disclosures that may change from time to time. Likewise, to use the Product, involvement of a provider and other third parties may be required and may expose the User to additional risks, different from those disclosed by and attributable to the Company.

9. Consent to Transfer Personal Data

By accepting this Annex, the User hereby explicitly consents to the transfer, if applicable and/or requested/needed, in electronic or other form, of any personal data that the Company may have of the User, to third parties, including, without limitation, corporations, governments, blockchain protocols, individuals, funds, pools, organizations, etc., so that the Company may operate the Product and perform the operations to generate the USDc Reward.

10. Anti-Money Laundering (AML), Countering the Financing of Terrorism (CFT), and Counter-Proliferation Financing (CPF)

The User expressly acknowledges and recognizes that any funds sent to the User’s account, used to generate the USDc Rewards, or the funds which the User has used or will use to acquire Virtual Assets to be sent into the User’s account to be used with this Product, are not derived from money laundering, terrorist financing, proliferation financing, fraud or any other illegal or criminal activity under any Applicable Law.

11. Indemnification

The User shall defend, indemnify, and hold harmless the Company and/or its affiliates, employees, directors, officers, and representatives from and against any claims, damages, losses, liabilities, costs and expenses (including reasonable attorney’s fees), arising out of or relating to any third-party claim concerning this Annex that arises out of the User’s use of the Product in violation of this Annex or any Applicable Law.

12. Miscellaneous

By accepting this Annex, the User acknowledges and agrees to abide by the applicable terms and conditions provided in the remainder of these Terms and Conditions, which are incorporated herein by reference.

By accepting this Annex, the User acknowledges and agrees that the resources allocated in the USDc Earnings Account Balance, in respect of which USDc Rewards may accrue from the User’s use of the Product, are not protected under any policy of insurance or financial compensation scheme from any governmental authority, office or dependency.

In the event of any conflict between the provisions of this Annex and the ones contained in the remainder of these Terms and Conditions, the provisions of this Annex shall prevail with respect to matters specifically relating to the Product. All references in this Annex to a specific time shall be understood to refer to Coordinated Universal Time (UTC) +0.

The Company reserves the right, and the User agrees to give the Company the right, to unilaterally change the USDc Rewards rate, the eligibility criteria, the minimum and/or maximum number of Virtual Assets eligible for the Product, and/or to cancel, suspend, modify or terminate the Product with or without cause (including a governmental order), at any time, following the procedure set forth in Section 10(d) (Modifications) of these Terms and Conditions.

By accepting this Annex, the User agrees and accepts that the User fully understands all its contents, including the eligibility requirements to enroll in and use the Product and earn USDc Rewards, the different set of operations that the Company may need to perform in relation to the Virtual Assets in the User’s account to generate the USDc Reward; and that in no case will the Company have the obligation to disburse a USDc Reward to the User by the sole acceptance of this Annex — no USDc Rewards are guaranteed by the Company under this Product. The Company does not provide legal or any other similar advice, including tax advice or investment advice.

13. Fraud, Misuse, and Unauthorized Activity

The User expressly acknowledges and agrees that the Company reserves the right, at its sole and absolute discretion, to investigate, restrict, suspend, block, or permanently terminate the User’s access to the Product, the User’s USDc Earnings Account Balance, and/or any USDc Rewards, if the Company has reason to believe, suspect, or determine that: (i) the User has engaged or attempted to engage in any fraudulent, abusive, deceptive, manipulative, or illegal activity in connection with the Product; (ii) the User has used or attempted to use the Product in a manner inconsistent with this Annex, the remainder of these Terms and Conditions, applicable Privacy Notice, or Applicable Law; (iii) the User’s account has been involved in suspicious, anomalous, or high-risk activity that may indicate unauthorized use, account compromise, financial crime, market manipulation, or any behavior that may create operational, legal, or reputational risk for the Company; (iv) the User has provided false, misleading, or incomplete information to the Company at any time; or (v) the User has attempted to circumvent or violate any eligibility requirements, technical protections, or security controls associated with the Product.

The Company may take any action it deems necessary, including without limitation: freezing, reversing, or cancelling pending USDc Reward accruals; blocking access to the Product; denying re-enrollment; reporting information to competent authorities; and/or closing the User’s account with the Company if required under Applicable Law or internal policies. The User acknowledges and agrees that the Company shall not be liable to the User for any losses, foregone USDc Rewards, inability to access the Product, or any other consequences arising from actions taken in accordance with this Section. The User further acknowledges that any attempted or completed misuse of the Product constitutes a material breach of this Annex.

14. Contact

If at any time the User wishes to stop using the Product or has any questions, complaints, or concerns, the User can communicate with the Company by live chat or by creating a support ticket at help.mx@arqfinance.com, or through any of the Company’s official social media. Communications may be recorded to safeguard and protect the User’s interests and to ensure the quality of services. The Company may, but is not obligated to, retain any communication with the User.

Last updated: May 22, 2026