Why aren't my EUR account details in my name?
They are! As of September 2, 2026, the EUR account details ARQ provides you — including your IBAN — are in your own name.
Seeing a different name?
If a saved recipient at your bank shows our banking partner's name instead of yours, you're looking at details saved before September 2, 2026. Simply update the recipient name to your own full name (as registered with ARQ) — the IBAN stays the same. Transfers addressed the previous way will continue to be accepted until October 1, 2026; after that they may be rejected or returned.
You can always view your current details in the app: Receive tab → Euros → Euro Account Details.
